CH999 collects certain information about you when you use the platform — this Privacy Policy explains exactly what that information is, why we collect it, how we protect it, and the choices you have over it. We have written this in plain English so that Pakistani players can understand it without needing a law degree.
Before you read the full policy, here is a summary of the six commitments CH999 makes to every Pakistani player on data privacy.
CH999 does not sell, rent, or trade your personal information to any third-party advertiser or data broker — ever. Your data is used to run your account and improve your experience on CH999, nothing else.
All personal and financial information you share with CH999 is protected by 256-bit SSL encryption — the same standard used by major Pakistani banks. Data at rest is stored in secured, access-controlled environments.
CH999 collects only the data that is genuinely necessary to provide you with a safe and personalised gaming experience. We do not collect data speculatively or for purposes we cannot explain to you directly.
CH999 players have the right to access the data held about them, request corrections, and in appropriate circumstances request deletion. These rights can be exercised by contacting us at support@ch999.fun at any time.
Where CH999 uses third-party services — such as payment processors like Easypaisa or JazzCash — those providers are required to handle your data under strict confidentiality agreements that meet our privacy standards.
CH999 does not keep your personal data indefinitely. Retention periods are tied to account activity and legal requirements. When data is no longer needed, it is deleted or anonymised according to our internal data governance policy.
This Privacy Policy applies to CH999, the online gaming and sports betting platform accessible at ch999.fun. When this policy refers to "CH999", "we", "us", or "our", it means the operator of the CH999 platform. When it refers to "you" or "your", it means any person who visits, registers with, or uses the CH999 platform in any capacity.
This policy covers all personal data that CH999 collects, receives, or processes in connection with:
By using CH999, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the way CH999 handles personal data, you should not use the platform. This policy should be read alongside our Terms and Conditions.
A note for Pakistani players: CH999 is operated as an international online gaming platform. We are committed to handling the personal data of our Pakistani users with the same level of care and transparency as players from any other jurisdiction. Your CNIC details, mobile number, and financial information are treated as sensitive data and given the highest level of protection.
CH999 collects data in three ways: information you provide to us directly, information we collect automatically when you use the platform, and in limited cases, information from trusted third-party sources. Here is a breakdown of each category:
Information you provide directly to CH999:
Information CH999 collects automatically:
Information from third parties:
CH999 does not collect or store your biometric data, your precise GPS location, or the content of communications on your device. We collect only what is necessary to operate your account safely and fairly.
CH999 uses your personal data for specific, legitimate purposes. We do not use your data for purposes that are unrelated to your use of the platform. The main purposes are as follows:
CH999 processes your personal data based on one of four legal grounds, depending on the specific purpose:
Where CH999 relies on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing that occurred before the withdrawal.
CH999 uses cookies and similar tracking technologies on its website and application. A cookie is a small text file placed on your device when you visit CH999. Cookies allow us to recognise you between sessions, remember your preferences, and keep you logged in securely.
CH999 uses the following types of cookies:
CH999 does not use third-party advertising cookies. We do not allow external advertisers to place tracking cookies on the CH999 platform. You can manage cookies through your browser settings — however, disabling essential cookies will affect your ability to use CH999 normally.
CH999 does not sell your data and does not share it with third parties for their own marketing purposes. However, there are specific circumstances where CH999 must share your data with trusted partners or authorities in order to operate the platform legally and safely. These include:
CH999 will never share your full CNIC number, complete payment details, or game history with any party other than those listed above without your explicit consent. If CH999 ever intends to use your data for a new purpose, you will be notified in advance.
Given that CH999 handles real PKR transactions for Pakistani players, payment data security is one of our most important responsibilities. Here is specifically how CH999 protects your financial information:
If you suspect that your CH999 account has been accessed by an unauthorised person or that your payment information has been compromised, contact our support team immediately at support@ch999.fun. CH999 will act swiftly to secure your account.
CH999 retains personal data only for as long as it is necessary for the purpose for which it was collected, or as required by applicable law. The general retention periods that apply to CH999 player data are summarised in the table earlier in this policy (Section 2). Some additional points worth noting:
After the applicable retention period, CH999 deletes or anonymises your personal data so that it can no longer be linked to you as an individual. Anonymised data may be retained indefinitely for aggregate statistical analysis.
CH999 respects your rights over your personal data. As a CH999 player, you have the following rights, which you can exercise at any time by contacting support@ch999.fun:
Request a copy of all personal data CH999 holds about you. We will provide this within 30 days of a verified request.
Request correction of any inaccurate personal data CH999 holds about you. We will update the record within 14 days.
Request deletion of your personal data where there is no legitimate reason for CH999 to continue processing it. Legal retention obligations may limit this right in certain cases.
Request that CH999 restrict the processing of your data in certain circumstances — for example, while a dispute about data accuracy is being resolved.
Receive a copy of your personal data in a structured, machine-readable format, and request that it be transferred to another service provider where technically feasible.
Object to CH999 processing your data for direct marketing purposes. This right is absolute — CH999 must stop marketing communications immediately upon request.
To exercise any of the above rights, email support@ch999.fun from the mobile number or email address registered to your CH999 account. We will ask you to verify your identity before processing the request. All requests are handled within 30 calendar days.
CH999 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under 18 years of age. If CH999 becomes aware that an account has been registered by a person under 18, that account will be immediately suspended and any personal data associated with it will be handled in accordance with our age-restriction procedures.
If you are a parent or guardian and believe that a person under 18 has registered a CH999 account using your contact details or payment method, please contact us immediately at support@ch999.fun. We take these reports seriously and will investigate and close any confirmed underage accounts promptly.
CH999 may send you marketing communications about platform promotions, new games, bonus offers, and PSL or cricket betting opportunities — but only if you have opted in to receive them at the point of registration or subsequently through your account settings.
You can opt out of CH999 marketing communications at any time by:
Opting out of marketing communications does not affect transactional messages — CH999 will still send you essential messages about your account, such as deposit confirmations, withdrawal notifications, and security alerts. These messages cannot be turned off as they are necessary for the operation of your account.
CH999 does not send marketing messages to players who have self-excluded under the responsible gaming programme, regardless of their marketing preference settings. If you have self-excluded and are still receiving marketing messages from CH999, please report this to us immediately.
CH999 reviews this Privacy Policy regularly and may update it from time to time to reflect changes in how we operate, changes in the products and services we offer, or changes in applicable law. The date at the top of this policy shows when it was last updated.
When CH999 makes a material change to this policy — meaning a change that significantly affects how your data is collected, used, or shared — we will notify you in advance through one or more of the following:
Minor updates that do not change the substance of how your data is handled may be made without advance notification. We recommend checking this page periodically. Continued use of CH999 after a policy update constitutes your acceptance of the revised policy.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how CH999 has handled your personal data, please contact us at:
CH999 will acknowledge your privacy request within 2 business days and provide a substantive response within 30 calendar days. If your request is complex or involves multiple pieces of data, we will notify you within the initial 30 days if we need additional time — the maximum extension is a further 60 days.
If you are not satisfied with how CH999 has handled your privacy concern after raising it with our support team, you may escalate the matter through the dispute resolution process described in our Terms and Conditions.
This Privacy Policy was last updated on 1 January 2025. The previous version remains available on request by contacting support@ch999.fun. CH999 recommends reviewing this policy whenever you use the platform for the first time after a significant period of inactivity.
Now that you know exactly how CH999 handles your personal data, you can play with complete confidence. Register free, deposit from Rs 100, and enjoy Pakistan's favourite online games — safely and securely.